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Privacy Policy

Zayra Fashion, operated by AKS Enterprises / Ankush Sexsena (“Zayra Fashion”, “we”, “us”, or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or purchase from our website.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Mobile/telephone number

  • Email address

  • Order and transaction details

  • Product preferences and customer service communications

  • Information you voluntarily provide through WhatsApp, email or other support channels

Payment details are processed through our payment service providers. Zayra Fashion does not intentionally store complete debit/credit card numbers, CVV numbers or banking passwords on its own servers.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Process refunds, returns and cancellations

  • Contact you regarding your order

  • Provide customer support

  • Send order-related notifications

  • Prevent fraud, misuse and unauthorized transactions

  • Improve our products, website and services

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and where applicable consent has been provided

3. Payment Information

Payments may be processed through third-party payment service providers, including PhonePe Payment Gateway or other payment methods made available on our website.

Your payment may be subject to the privacy policy and terms of the applicable payment provider.

4. Sharing of Information

We may share necessary customer information with trusted service providers for purposes such as:

  • Payment processing

  • Order fulfilment

  • Courier and logistics services

  • Website and technology services

  • Customer support

  • Fraud prevention

  • Legal or regulatory compliance

We do not sell your personal information to third parties for their independent commercial use.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and support marketing and advertising activities.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links or integrations with third-party services, including payment providers, social media platforms, analytics services, advertising platforms and logistics providers.

Those third parties may process information according to their own terms and privacy policies.

8. Children's Privacy

Our products and services are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children for independent commercial purposes.

9. Your Rights and Requests

If you wish to request access, correction or deletion of information that we hold about you, you may contact us using the details below, subject to applicable law and legitimate business/legal requirements.

10. Policy Updates

We may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised “Last Updated” date.

11. Contact Us

Zayra Fashion
Operated by: AKS Enterprises / Ankush Sexsena
Address: C5, Indra Enclave, New Delhi – 110068, India
Email: contactzayrafashion@gmail.com
Phone/WhatsApp: +91 8851125457

For privacy-related questions, please contact us at the above email address.

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